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Why didn't I receive my gift card?

When will I receive the gift cards I purchased on the BUFF Marketplace?

Updated over a week ago

Gift cards purchased on the BUFF Marketplace are typically delivered instantly. As soon as your purchase is completed, you’ll be able to find your gift cards in the Inventory section of the BUFF app.

In most cases, this process only takes a few seconds. If you don’t see your gift card appear right away, don’t worry—it’s possible that the item went out of stock just before your purchase was finalized. This can happen quickly due to high demand.

If you believe you’ve been charged but haven’t received your gift card after a few minutes, we recommend checking your purchase history and refreshing the app. Still having trouble?

Feel free to reach out to our Support Team—we’re here to help!

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