We understand how exciting it is to earn points, and we want to make sure you get credited properly! Here’s what you need to know:
Processing Time: Points usually take up to 48 hours to appear in your account after completing the required activities. This delay helps us verify and ensure everything is accurate.
Activity Requirements: Make sure you’re actively playing the games and fulfilling all the specific activity requirements for earning points. If the activity isn’t fully completed or doesn’t meet the criteria, points may not be awarded.
Check Your Activity: Sometimes, points might not show if the game session didn’t register correctly. Try refreshing your activity or playing a bit more to make sure your progress is being tracked.
If it’s been more than 48 hours and your points still haven’t appeared, don’t worry — we’re here to help! Please reach out to our support team with details about your activity, and we’ll investigate the issue for you.
Thank you for being part of our community and happy gaming!